Chapter 21: GMTSS Policies and Procedures

 

The Market Singapore® Global Meeting, Training and Seminar System (GMTSS) provides for the development of a systematic, coordinated and comprehensive business introduction, training, motivational and support system in every location where there is Market Singapore organizational growth. The program is comprised of various types of meetings, trainings, seminars, conferences and conventions. The following are guidelines when implementing the GMTSS:


SEC.  1     PROSELYTISING

Proselytizing prospects or UnFranchise Owners at any GMTSS event is strictly prohibited. Complaints with respect to this practice should be forwarded to Market Singapore’s General Manager and/or the Vice President of Sales. UnFranchise Owners who proselytize prospects and/or UnFranchise Owners at GMTSS events will be subject to corrective action procedures by Market Singapore.


SEC.  2    UNFRANCHISE® BUSINESS PRESENTATION (UBP)

UBP Meetings are conducted by a UBP Coordinator on a specific scope and nature of the Market Singapore UnFranchise Business. 

(A)    UnFranchise Business Presentation Coordinator Initial Requirements – an UnFranchise Owner must meet the following requirements to become a UBP Coordinator:

        (1)    Must be a Certified Executive Coordinator or higher UnFranchise Level;

               (a)    If Certified Executive Coordinator or higher UnFranchise Level that meets these criteria is not available, then Market Singapore’s General Manager will address on a case-by-case basis.

        (2)    Qualify as a Master UnFranchise Owner (MUFO) a minimum of one (1) quarter within the previous four (4) applicable quarters; Qualified Master UnFranchise Owner with commissions do not count toward the requirement.

        (3)    Appointed by the Local Coordinator and approved by the Market Singapore’s General Manager and/or Market America.  

(B)    UBP Coordinators responsibilities:

       (1)    Participate as a member of the Local Leadership Team, Local Association and/or Leadership Council.

       (2)    Organize, schedule, promote and manage publicly scheduled UnFranchise Business Presentations within their respective local area.

       (3)    Submit UnFranchise Business Presentations schedule to the Local Coordinator by the meeting submission date 30 days prior to the beginning of the next calendar quarter. 

       (4)    Attend and promote Market Singapore Annual Convention and Leadership School every year.

       (5)    Treat all lines of sponsorship equally and impartially. A UBP coordinator must operate with the highest code of ethics.

       (6)    Assist Local Coordinators in scheduling, managing and logistics of running UBP and Local Seminar events.

       (7)    Make no recording (audio/video) of UBP without the express written approval of the company

       (8)    Ensure that all UBP meetings within the respective area are conducted in accordance with approved content, policy, procedure, rules and regulations.

       (9)    Actively monitor area’s UBP meetings for conflicts and dispute resolution. (Non-resolvable conflicts or problems should be reported to the Local Coordinator or Market Singapore’s General Manager. Final resolution should be directed to the Vice President of Sales by the Local Coordinator/Market Singapore’s General Manager.)

       (10)   Sign an UnFranchise Business Presentation Coordinator Agreement and comply with its content.

       (11)   UBP Coordinators must sell through a minimum of 10 or more local seminar tickets.

(C)    UBP Ongoing Requirements 

       (1)    Publicly Schedule and Conducted UnFranchise Business Presentations:

              (a)    UBP Coordinator shall hold between one (1) and four (4) UBPs per month;

              (b)    In order to maintain UBP status and warrant the appointment of an UBP Coordinator, there must be an average of fifty (50) or more people (UnFranchise Owners and guests) in attendance at these meetings at least once per month. Exceptions must be approved by their respective Market Singapore’s General Manager;

              (c)    Only Speakers Bureau Members may present the “MPCP” section of the UBP. The “Introduction” and “Product” sections may be presented by a Certified Executive Coordinator or higher UnFranchise Level. If a Speakers Bureau Member is unavailable to present the MPCP section, Market Singapore’s General Manager must approve another speaker. However, if the approved speaker is not a Speakers Bureau Member, the speaker will not be compensated;

              (d)    The UBP Coordinator shall use the most current company approved UBP presentation as provided at UnFranchiseTraining.com (deleting and/or rearranging slides is prohibited). Product Displays are OPTIONAL and may only be used IF they are up to date (i.e. correct LABELS) and professionally represent our company-branded product lines.

              (e)    It is recommended that two (2) presenters be used to present the UBP.  If two speakers are used, one speaker should be used to present the Introduction/Product segment and the second speaker should present the Marketing Plan/Close; and

              (f)    All UBP meetings shall be scheduled and submitted to the GMTSS Online system for each calendar quarter, thirty (30) days prior to the beginning of next calendar quarter. 

(D)    UnFranchise Business Presentation Content and Delivery:

       (1)    UnFranchise Business Presentation Overview: A professional UnFranchise Business Presentation meeting should be divided into two segments:

              (a)    Introduction and Product Presentation– 20 minutes (end of partner store section). This should be a brief overview of our company and products.  

              (b)    Management Performance Compensation Plan and Close – 45 minutes 

       (2)    UnFranchise Business Presentation Meeting Outline:

              (a)    UBP Coordinator welcomes UnFranchise Owners and Guests to the presentation.

              (b)    UBP Coordinator gives a professional introduction of Speaker #1 who will introduce the company, our exclusive products and the SHOP.COM website.

              (c)    Speaker #1 gives a professional introduction of Speaker #2 (Speaker #2 will do the MPCP Presentation).

              (d)    Close with a slide provided by the UBP Coordinator promoting the next scheduled UBP meetings, Local Seminars.

(E)      Attire: All presenters at a UBP should wear business attire (suit and tie for males, suit or professional dress for females). UnFranchise Owners and guests should wear business casual (no shorts or jeans).  

(F)     Frequency: Minimum once per month or more as the growth demands.

(G)     Ticket Price:

       (1)     The UnFranchise Business Presentation admission is S$5.00 per person for all UnFranchise Owners and guests. Only UBP meetings that are published on the GMTSS online system may charge the fee.

       (2)     No exceptions to the above-mentioned price without approval from the Vice President of Sales.

       (3)     UnFranchise Business Presentations conducted in a home or non-meeting room are free of charge to all attending.

(H)    UBP Coordinators have the following financial responsibilities: 

       (1)    UBP Coordinators shall submit (by email) an Event Financial Report (EFR) within five days after the event to the respective meeting to the Local Coordinator, Market Singapore’s General Manager, Market Singapore’s Sales Department and HQ GMTSS Department;

       (2)    UBP Coordinator shall establish and maintain a separate current account to deposit funds from ticket sales and pay for expenses associated with holding these meetings.  

       (3)    Honorariums shall not be paid to the Presenter of the “MPCP” section of the UBP; however, presenters will be compensated from funds remaining after all expenses from the meeting have been paid. However, if the approved MPCP presenter is not a Speakers Bureau Member, the presenter will not be compensated, and any percentage of the funds designated to the Presenter of the MPCP shall be deposited in the Meeting Fund.  Remaining funds (if applicable) shall be distributed as follows:

              (a)    25% to the UBP Coordinator

              (b)    25% to the Meeting Fund

              (c)    50% to the Presenter of the MPCP (If a category 1 or 2 Speakers Bureau Member)

       (4)    Copies of bank statements and bank tracking sheets (including documentation of each transaction) are to be submitted via email to the respective Local Coordinator, Market Singapore’s General Manager, Market Singapore®’s Sales Department and HQ GMTSS Department every three (3) months. The statements for any given quarter are to be submitted by the same time UBP Coordinators submit their next quarter meetings onto the GMTSS online system which is the end of November, February, May and August. April, May and June bank statements and bank tracking sheets are due by the end of August. July, August and September bank statements and bank tracking sheets are due by the end of November. October, November and December bank statements and bank tracking sheets are due by the end of February.

       (5)     UBP Coordinators may only maintain a MAXIUMUM balance of S$1,250 in their respective accounts. All funds over S$1,250 shall be transferred monthly by cheque to the General GMTSS Account.

       (6)     The following shall be considered legitimate front-end expenses for UBPs (Receipts must be provided upon request):

              (a)    Speaker’s Parking (as applicable)

              (b)    Meeting Room

              (c)    Ticket Printing

              (d)    Name Badges

              (e)    Promotional Flyers

              (f)    Audio/Visual Rental 

       (7)     Long-term expenses shall consist of materials and equipment that eliminate rental expenses or enhance the meetings. These expenses shall be paid for from the accumulated meeting funds or Local Association Funds.

       (8)     Besides the monthly max balance, there is also a year-end close-out balance transfer to the General GMTSS Account. At the end of the year, UBP Coordinators are expected to bring the UBP account down to S$500.

       (9)    For purchase of any equipment over $$100, UBP Coordinator must submit an Equipment Pre-Purchase Agreement Form to Market Singapore’s General Manager for approval. Once purchased, receipts must be copied and sent to the GMTSS department.

       (10)    Any equipment purchase with funds in the Local Seminar Account or UBP Account becomes property of the GMTSS. If the position of Local Coordinator or UBP Coordinator changes, for any reason, all equipment will be turned over to the new Coordinator within two (2) weeks.


SEC.  3    LOCAL SEMINARS

A Local Seminar is a more in-depth Basic 5 presentation that lasts five and a half (5.5) hours and features a Guest Speaker who is an approved Speakers Bureau Member. Local Seminars are governed by the following guidelines: 

(A)    Local Coordinator Ongoing Qualifications: An UnFranchise Owner must meet the following requirements to become a Local Coordinator, as well as, to renew status as a Local Coordinator, each year:

       (1)    Must be a Senior Master Coordinator or a higher UnFranchise Level and a Speakers Bureau Member;

       (2)    Qualify as a Master UnFranchise Owner (MUFO) a minimum of one (1) quarter within the previous four (4) applicable quarters; Qualifed Master UnFranchise Owner with commissions do not count toward the requirement.

       (3)    Be recommended by the General Manager of Market Singapore ad be approved by Market America.  

If a  Senior Master Coordinator or higher UnFranchise Level that meets the criteria is not available, then Market Singapore’s General Manager will address on a case-by-case basis.  

(B)    Local Coordinators Ongoing Responsibilities:

       (1)    Lead the Local Leadership Team/Council and Local Association.

       (2)    Organize, schedule, fund through Local Account, promote and manage Local Seminars as well as publicly scheduled UnFranchise Business Presentations within the country. 

       (3)    Recommend UnFranchise Business Presentation Coordinators in appropriate areas of growth within their respective locals; ensure that UnFranchise Business Presentation Coordinators are conducting meetings within the guidelines and in accordance with company’s most current/updated policies, procedures and approved content. 

       (4)    Coordinate with UBP Coordinators in scheduling and promotion of UnFranchise Business Presentation Meetings within his or her local area.

       (5)    Approve all scheduled GMTSS meetings and trainings in their local areas to avoid schedule conflicts.

       (6)    Submit Local Seminar schedules on the GMTSS Online System for approval by Market Singapore®’s General Manager, and/or the Vice President of Sales.

       (7)    Attend and promote Market Singapore’s Annual Convention and Leadership School every year.

       (8)    Treat all lines of sponsorship equally and impartially.

       (9)    Sign a Local Coordinator Agreement and comply with its content.

       (10)    Ensure that Local Seminar events are conducted in accordance with meeting room setup, mechanics and format as set forth in the GMTSS.

       (11)    Ensure that all Basic 5 Trainings and New UnFranchise Owner Trainings within his or her area are conducted in accordance with approved content, policy, procedure, rules and regulations.

       (12)    Make no recordings (audio/video) of any event without the express written approval of the Vice President of Sales.

       (13)    Randomly monitor meetings and trainings in his or her area for compliance with policies and procedures as defined by company. Actively monitor local area for conflicts and dispute resolution. (Non-resolvable conflicts or problems should be reported to Market Singapore’s General Manager. Final resolution should be requested from the Vice President of Sales.)

       (14)    Assist, promote and sell tickets to all area meetings, trainings, seminars, conferences, conventions and corporate sponsored events (including local training conducted by trainers from outside areas).

       (15)    Submit speakers and associated honoraria to Company for approval 30 days prior to the event.

       (16)    Sell a minimum of 100 local seminar tickets.

(C)    Publicly Scheduled & Conducted Local Seminars:

       (1)    In order to maintain Local Coordinator status, Coordinator must schedule at least one (1) UnFranchise Business Presentation Meeting each month in the GMTSS Online for the immediate geographic area and must have a goal to sell at least 100 tickets or more to the respective Local, District and Regional.

       (2)    Coordinator shall schedule and submit Local Seminar event dates to the GMTSS Online for each calendar quarter thirty (30) days prior to the beginning of the next quarter. Coordinator shall consult with Market Singapore’s General Manager prior to scheduling, if needed.

       (3)    Local seminars cannot be scheduled within one (1) month of any corporate sponsored Annual Convention, Product Symposium or Leadership School (Any exception must be approved by the General Manager of Market Singapore and/or the Vice President of Sales).

       (4)    Only Category 2 Speakers Bureau Members are eligible to speak/train at a Local Seminar 

       (5)    There is no cap/limit to the number of tickets that may be sold for a Local Seminar provided an appropriate facility can be secured.

       (6)    Local Seminar agendas shall consist of at least 5 hours of training time and thirty (30) minutes of recognition.

       (7)    A Local Seminar must have one (1) featured speaker. Any additional speaker needs to be approved by the General Manager of Market Singapore®.

       (8)    Coordinator must schedule at least two (2) and no more than seven (7) Local Seminars in a calendar year.

(D)    Local Coordinators have the following financial responsibilities: 

       (1)    Shall submit (email) an Event Financial Report (EFR) within twenty (20) days after the event to Market Singapore’s General Manager, Market Singapore’s Sales Department and HQ GMTSS Department. All proceeds shall be distributed in accordance with the EFR.  

       (2)      Shall establish a separate current account requiring two signatures to deposit funds from ticket sales and pay expenses associated with Local Seminars. All credit (deposits) and debits (expenses) MUST be documented describing each transaction.

       (3)    The following are considered legitimate front-end expenses for Local Seminars: (Receipts must be provided upon request).

              (a)    Speaker Honorarium (in accordance with guidelines and sent to the speaker two weeks prior to the event date);

              (b)    Speaker Travel such as Airfare/Mileage (spouse can be included if speaking 25% or more at the Local);

              (c)    Speaker Hotel Accommodations (night prior to and night of the Local Seminar);

              (d)    Speaker Meals (includes Local Coordinator and “Shadows” meals) Shadow and spouses as applicable with a max of 6 people (speaker and spouse; local & spouse; and shadow & spouse);

              (e)    Speaker Gift Basket/Snacks (≤ S$63.00);

              (f)    Speaker Gift (≤ S$125.00);

              (g)    Speaker Money for Travel for meals, parking, taxis to and from departing airport (≤ S$250.00 with honorarium);

              (h)    Seminar Room (must disclose if room rate was negotiated in exchange for meals, room rentals, etc.);

              (i)    Seminar Room Setup (minimal);

              (j)    Audio/Visual rental (cannot charge rent for the trainer’s personal equipment);

              (k)    Wrist Bands/ Name tags;

              (l)    Insurance;

              (m)    Audio/Visual Engineer (≤ S$313.00, if not included in rental);

              (n)    Tickets and Promo Flyers;

              (o)    Speaker’s needs (company approved handouts only); and

              (p)    Transaction fees by Visa/Master Cards.

       (4)    The following shall be considered legitimate back-end expenses for Local Seminars and must be paid for out of the Local Association’s forty-five percent (45%) distribution as applicable. Legitimate back-end expenses can only be spent if the event is profitable and cannot exceed the profit allocated to the association:

              (a)    Giveaways / On-Time Drawings (≤ S$188.00);

              (b)    Challenge Winner Certificates/Awards (≤ S$188.00);

              (c)    Receptions for Challenge Winners (≤ S$430.00); and

              (d)    Merchant bank account charges

       (5)     The following shall be considered legitimate ongoing expenses of Local Association funds:

              (a)    Bank/Accounting Expenses; and

              (b)    Monthly merchant account fees.

       (6)    For purchase of any equipment over S$150.00, the Local Coordinator must submit an Equipment Pre-purchase Agreement Form to Market Singapore®’s General Manager for approval. Once purchased, receipts must be sent to the GMTSS department.

       (7)    Any equipment purchased with funds in the Local Seminar account or UBP Account becomes property of the GMTSS Meeting     System. If the position of Local Coordinator or UBP Coordinator changes, for any reason, all equipment will be turned over to the new Coordinator within two (2) weeks.

       (8)    Submitting copies (email) of Local Association bank statements and bank tracking sheets (including documentation describing each transaction) to Market Singapore’s General Manager, Market Singapore Sales Team and HQ GMTSS Department every month. Statements must be submitted by the 20th of the following month (e.g. June statements are due by 20 July). 

       (9)    Guaranteeing and covering all deficits resulting from Local Seminar events.

       (10)    Unpaid financial obligations that are not settled in a timely manner and are brought to the attention of Market Singapore may be deducted from Local Coordinator’s commissions and leadership bonuses for payment to satisfy payment.

       (11)    Besides the monthly maximum balance, there is also a year-end close-out balance transfer to the General GMTSS Fund. At the end of the year, Local Coordinators are expected to bring the Local account down to S$625 (aside from ticket money for January event) by 15 Dec each year.

       (12)   Provide sales aids and business building tools for UnFranchise® Owner purchase at Local Seminar events (maintenance of S$250.00 inventory required).

       (13)   Cover expenses of invited Corporate Team members and/or guest speakers (i.e. honoraria, airfare, mileage, car rental, hotel, meals and travel expenses). Honoraria must be paid not less than two weeks prior to the event. Honoraria for Corporate Team members must be directed to the Vice President of Sales.

      (14)    In the event that there are two featured or guest speakers, the extra money allocated to the speakers from above shall be divided equally between the two speakers. There should never be more than two featured speakers, including a Corporate Team member, for any given GMTSS event. Any exceptions must be approved in writing by the Vice President of Sales. This percentage is in addition to the speaker’s required honorarium which is determined by the Speaker’s UnFranchise Level and/or Corporate position. Honorarium for Corporate Team members shall be determined by the Vice President of Sales.


SEC.  4    MARKET SINGAPORE’S APPROVED SPEAKERS BUREAU PROGRAMME

Speaking at an approved Market Singapore or Global Meeting, Training and Seminar System event is a privilege. It is imperative that we protect the integrity of the system as well as the quality of information shared at such events.

(A)    Speaker Bureau Qualifications: An UnFranchise Owner must meet the following requirements to become a Speaker Bureau, as well as, to renew status as a Speaker Bureau Member, each year:

       (1)     Speaker must be an active member in good standing of his/her Local GMTSS Association (i.e., abiding by all policies established by their respective Local Association including, but not limited to pre-purchase ticket requirements).

       (2)    Speaker must be an UnFranchise Owner in good standing (i.e., have no judgments pending by the Corrective Action Board or the Dispute Resolution Board).

       (3)    Speaker must attend the Market Singapore Annual Convention and Leadership School annually. 
Speaker must be recommended by the Local Coordinator and approved by Market Singapore.

       (4)    The key purpose of the GMTSS events is to support and assist attendees in building the business, earn bigger commissions and more management bonus.

As a Speakers Bureau Member, Speaker represents Market Singapore’s elite UnFranchise Owners. You must be irreproachable, above question, and never make disparaging statements concerning Market America, the Management Team, UnFranchise Owners or fellow teammates at such events. Your approval and maintaining of your Speakers Bureau status is based upon your performance in the business and as a public speaker, your integrity, and proven loyalty to the company. Failure to meet these qualifications will result in immediate termination of this speaking contract.

(B)    Speakers Bureau have the following ongoing requirements:

       (1)    Categories: 

              (a)     Category 1: These speakers/trainers may present the MPCP segment at an UnFranchise® Business Presentation (“UBP”) and conduct Basic 5 (“B5”) Trainings at an approved publicly scheduled GMTSS meeting/training where attendees are charged an admission fee. Category 1 Speakers must: 

                     (i)     Earn a minimum of S$1,875  in commissions each  calendar quarter one (1) or more BDCs;

                     (ii)     Be actively building and going for challenges;

                     Qualify as a Master UnFranchise Owner (MUFO) a minimum of two (2) quarters within the previous four (4) applicable quarters. Qualified Master UnFranchise Owner with commission would not be counted towards the requirement.

              (b)    Category 2: These speakers/trainers may present the MPCP segment at an UBP, conduct a B5, and speak/train at all other approved GMTSS events (i.e., Local Seminar) where attendees are charged an admission fee. Category 2 Speakers must:

                     (i)      Earn a minimum of S$5,625in commissions each calendar quarter from one (1) or more BDCs;

                     (ii)     Be actively building and going for challenges;

                     Qualify as a Master UnFranchise Owner (MUFO) a minimum of three (3) quarters within the previous four (4) applicable quarters. Qualified Master UnFranchise Owner with commission would not be counted towards the requirement.

       (2)     Qualifications: Only Speakers Bureau Members and qualified trainers recognized on the GMTSS online system are eligible to speak/train at publicly scheduled GMTSS events in which an admission fee is charged for attendance.

              (a)    B5 Trainings to be conducted in a home must be scheduled and posted on the GMTSS Online system and be open to the public (all UnFranchise Owners) in order to charge attendees for the training. Only Speakers Bureau Members may charge attendees for these trainings. Certified Executive Coordinators may still conduct NUOT and B5 Trainings in the home, however, they may not post on the GMTSS online system and may not charge attendees for these trainings.

              (b)    Only Speakers Bureau Members may present the MPCP section of a publicly scheduled (i.e., in the GMTSS online system) UBP Meeting in which an admission fee is charged for attendance.

              (c)    Only Category 2 Speakers Bureau Members may speak/train at Local Seminars, Annual Convention and Leadership School.

              (d)    UnFranchise Owners who are not qualified Speakers Bureau members or qualified trainers who are recognized on the GMTSS online system may not charge a fee for any training or meetings.

              (e)    All trainings and meetings shall be scheduled and submitted on the GMTSS Online system for each calendar quarter, thirty (30) days prior to the beginning of next calendar quarter.

NOTE:  Certified Trainers, WebCenter Trainers, TLS Coaches, Field Product Specialists, Certified Motives Trainers, and ISM Trainers shall comply with training requirements as currently set forth in these respective programs.

(D)    Speaker Bureau members/ trainers have the following Financial Responsibilities: Are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person helped to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Market Singapore’s General Manager, Market Singapore’s Sales Department, and HQ GMTSS Department.


SEC.  5       NEW UNFRANCHISE OWNER TRAINING (NUOT)

The New UnFranchise® Owner Training is one of the three required trainings. The Basic 5 and the New UnFranchise Owner Training must be completed prior to attending the Executive Coordinator Certification Training. This training is designed to ensure that the key factors necessary for success are provided to new Independent UnFranchise Owners.

(A)    Basic 5 and New UnFranchise Owner Training Certificates: After successfully completing the New UnFranchise Owner Training, each UnFranchise Owner must have the instructor sign the New UnFranchise Owner Training portion of the Basic 5 and New UnFranchise Owner Training Certificate.  It is recommended that both the UnFranchise Owner and the instructor maintain a copy of this certificate.

(B)    Admission Cost: NUOT is hosted by Market Singapore and the ticket price is $15.00 per person and the meeting will be published on the GMTSS online system. Certified Executive Coordinators may conduct New UnFranchise Owner Training; however, they may not post them on the GMTSS online system and may not charge attendees for these trainings. NUOT that are not hosted by Market Singapore will not count for the mandatory Corporate New UnFranchise Owner Training.

(C)    Approved Training: Only Certified Executive Coordinators who have personally passed the ECCT test may conduct the NUOT. In order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the New UnFranchise Owner Training shall utilize only unaltered company-approved and provided materials available from UnFranchiseTraining.com.

       Attendance of a New UnFranchise Owner Training from Market Singapore® office is required for all new UnFranchise Owners. After this initial training for qualification, it is good to attend again to further your learning. Additional trainings may be given by a Certified Executive Coordinators who have personally passed the ECCT test. Only Certified Executive Coordinators who have personally passed the ECCT test may conduct the NUOT but they may not charge attendees for these trainings and these trainings held in the field will NOT count for the mandatory Corporate New UnFranchise Owner Training. In order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the New UnFranchise Owner Training shall utilize only unaltered company-approved and provided materials available from www.UnFranchiseTraining.com. Using these materials not only allows for the development of rising leaders in the local area by ensuring that they are presenting the New UnFranchise Owner Training information correctly, but it also promotes the process of duplication ad standardization within GMTSS.

       The corporate-sponsored NUOT is required for all UnFranchise Owners to take in order to: (i) count as being sponsored and (ii) obtain the sponsorship rights towards/for activation purposes. 

       If an UnFranchise Owner does not complete a NUOT within the “NUOT Grace Period,” the UnFranchise Owner’s sponsor will lose his/her sponsorship of this UnFranchise Owner. The sponsorship rights for this UnFranchise Owner may be re-activated once this UnFranchise Owner completes the NUOT at a later date. The sponsorship takes effect on the reactivation date. 

       New UnFranchise Owners may sponsor other new UnFranchise Owners during their “NUOT Grace Period.” This “NUOT Grace Period” shall be defined as 28 calendar days from the week ending Friday of the respective UnFranchise Owner’s “Start Date.” If the sponsoring new UnFranchise Owner does not complete the corporate-sponsored NUOT within the 28 days allowed, then sponsorship rights towards/for activation purposes and rights to commission earned will be forever forfeited.


SEC.  6      BASIC 5 TRAINING (B5)

The Basic 5 is one of the three required trainings. The Basic 5 and the New UnFranchise® Owner Training must be completed prior to attending the Executive Coordinator Certification Training. This training is designed to teach the five main fundamentals that create a successful UnFranchise Business.

(A)    Basic 5 and New UnFranchise Owner Training Certificates: After successfully completing the Basic 5 Training, each UnFranchise Owner must have the instructor sign the Basic 5 Training portion of the Basic 5 and New UnFranchise Owner Training Certificate. Both the UnFranchise Owner and the instructor should maintain copies of this certificate. Basic 5 and New UnFranchise Owner Training Certificate (printable PDF can be found at UnFranchiseTraining.com). 

(B)      Admission Cost: Speakers Bureau Members are authorized to charge a ticket price of $15.00 per person and the meeting must be published on the GMTSS online system. Certified Executive Coordinators may conduct Basic 5 Trainings in their HOME; however, they may not post them on the GMTSS online system and may not charge attendees for these trainings. None of these trainings held in the field will count as a substitute for the mandatory Basic 5 Training.

(C)       Approved Training: Only Certified Executive Coordinators who have personally passed the ECCT test may conduct the B5.  None of these trainings may be conducted in a public forum until the UnFranchise Owner has attained the UnFranchise Level and fulfilled the requirements, as defined by Market Singapore®, pertaining to being a Certified Executive Coordinator. In order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the B5 shall utilize only unaltered company-approved and provided materials available from www.UnFranchiseTraining.com. Utilizing these materials not only allows for the development of rising leaders in the local area by ensuring that they are presenting the Basic 5 information correctly, but it also promotes the process of duplication and standardization within the Global Meeting, Training and Seminar System (GMTSS).


SEC.  7       EXECUTIVE COORDINATOR CERTIFICATION TRAINING (ECCT)

The Executive Coordinator Certification Training (ECCT) is one of the three required trainings. An UnFranchise Owner has to complete a New UnFranchise Owner Training, a Basic 5 Training, and attend and pass the Executive Coordinator Certification Training to be qualified as a Certified Executive Coordinator. 

(A)    Prerequisites: UnFranchise Owners must present the Basic 5 and New UnFranchise Owner Training Completion Certificate to gain admittance to an Executive Coordinator Certification Training.

(B)    Required Attendance: Executive Coordinators must attend an Executive Coordinator Certification Training and pass a written test within 28 days of being issued an Executive Coordinator commission, or they shall forfeit subsequent commissions until this requirement has been satisfied and submitted to Market Singapore by the Certified Trainer who conducted the ECCT. Only ECCTs scheduled and posted on GMTSS online are considered valid.

       For partnerships and married couples, it is recommended that all persons involved with the UnFranchise business attend the ECCT and pass the written test. However, only one is required to do so for qualification. Only qualified Certified Executive Coordinators that have personally attended an ECCT and passed the written test are authorized to teach Basic 5 Training.

(C)   Admission Cost: Guidelines for pricing regarding the Executive Coordinator Certification Training are as follows:

       (1)    The pricing is per person (not per UnFranchise business or partnership) for an Executive Coordinator Certification Training.

       (2)    Initial ECCT attendees are those who have never attended an ECCT and passed the test. They must take the ECCT test at the end of the class. If they pass, they get an ECCT Certificate and will be considered a Certified Executive Coordinator (CEC) once the UnFranchise Level of Executive Coordinator is reached. The fee for an Initial ECCT is S$50.00 per person. 

       (3)    An ECCT Audit is for Independent UnFranchise Owners that have already attended at least one ECCT and passed the test. They are attending to gain knowledge or to meet Master UFO or challenge requirements. The test is optional and will not count for or against the UnFranchise Owner, pass or fail. These attendees have passed the test before and are attending to update their knowledge base or fulfill Master UFO or Challenge requirements. The fee for an ECCT Audit is S$25.00 per person. Only ECCT trainings that are published on the GMTSS online system may charge the fee.

(D)    Approved Training: Only authorized and active Certified Trainers may conduct Executive Coordinator Certification Training. The GMTSS Directory Search on unfranchise.com lists all Certified Trainers for a respective area and their location. An ECCT is a minimum of six hours.

       Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person help to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on UnFranchiseTraining.com.


SEC.  8       CERTIFIED TRAINER SCHOOLS

Certified Trainer Schools are corporate-sponsored and corporate-operated training programs conducted one to three times per year. These Certified Trainer Schools are conducted to teach qualified UnFranchise® Owners how to teach other UnFranchise Owners the key administrative elements necessary for successful participation in the Management Performance Compensation Plan. Certified Trainers are the only approved trainers permitted to conduct the Executive Coordinator Certification Training, a mandatory requirement for all Executive Coordinators. 

(A)    Prerequisites: Candidates for Market Singapore®’s Certified Trainer Schools must meet all requirements below and be approved by the Director of Field Training at Market America and Market Singapore’s General Manager. 

       (1)    Must be a Qualified Executive Coordinator under the Market Plan.

       (2)    Must qualify as an Executive Coordinator under the Marketing Plan for three consecutive months prior to attending a Certified Trainer course and then every month thereafter to maintain Certified Trainer status (that is, earning S$1,875.00 in commission cheques from one Business Development Centre each and every calendar month).

       (3)    Must have qualified or requalified in the Master UFO program two (2) quarters within the previous four (4) applicable quarters before attending Certified Trainer School.

       (4)    Must requalify in the Master UFO program at least two (2) calendar quarters within the previous four (4) applicable quarters going forward.

       (5)    Must be a fully paid member of the Company’s UnFranchise Management System and must have executed a UFMS Agreement.

       (6)    Meet and maintain Speakers Bureau Category 1 status.

       (7)    Read and fully understand the current company UnFranchise Manual which can be found under Help and Training on unfranchise.com. Be able to reference it at any time for specific answers to questions on the Marketing Plan, policies and procedures, rules and regulations, administration of forms, and business-building or merchandising techniques.

       (8)    Attend and complete the two- day Certified Trainer School at the home office or location so designated by the Company and meet all requirements set forth by the School Trainer and/or Director for successful completion and graduation from the school. This includes but is not limited to the completion and filing of a comment sheet, participation in any required activities, successfully passing any written or oral test, and being certified by the School Trainer or Director.

       (9)    Attending this school does not guarantee that the Candidate will be a Certified Trainer. The Candidate must have a knowledgeable understanding of the Marketing Plan, Basic 5, and UnFranchise Manual, and must pass the Certified Trainer Examination with a score of at least 90 percent.

       (10)    Pay in full to the company the cost or tuition of the Certified Trainer School attached with this form. A S$200.00 charge will be deducted for all registration cancellations. 

       (11)    Maintain the ongoing requirements as specified by the Market Singapore. Certified Trainer Agreement.

(B)    Reapplication: If an applicant for Certified Trainer School is accepted but decides not to attend due to personal reasons or other circumstances, then the applicant must reapply and go through the requalification process for the next school if he/she still desires to become a Certified Trainer.


SEC.  9      CERTIFIED TRAINER RESPONSIBILITIES

Certified Trainers shall comply with all terms, conditions, policies and procedures set forth in the Certified Trainer Agreement, Market Singapore’s UnFranchise Manual, and as determined by the Director of Field Training.

(A)      Certified Trainer Schedule Requirements: Certified Trainers shall schedule and conduct at least one Executive Coordinator Certification Training, one Basic 5 Training, and one New UnFranchise Owner Training every six months. Only trainings submitted via GMTSS online will be accepted. 

(B)      Event Promotions: Certified Trainers shall promote Market Singapore’s Annual Convention, Leadership School and respective local seminars through the pre-purchase of tickets. The pre-purchase requirements are specified on the Certified Trainer Agreement form.

(C)      Executive Coordinator Certification Training (ECCT): Upon conducting an Executive Coordinator Certification Training, Certified Trainers shall submit to Sales Department of Market Singapore within five business days of the completion of the training: (1) the class attendance sheet(s); and (2) the ECCT Test Answer Sheets and (3) evaluation sheets. This documentation must be submitted to Sales Department of Market Singapore by the Certified Trainer in order to be recorded in the computer data system for the attending UnFranchise Owners.


SEC.  10    WEBCENTER™ CERTIFICATION TRAININGS

WebCenter Certification Trainings are designed to train UnFranchise Owners to sell maWebCenters products and recruit with maWebCenters.

(A)    Admission Cost: Only WebCenter Trainings that are published on the GMTSS online system may charge the fee.

       (1)    Certified WebCenter Trainers are authorized to charge a ticket price of S$25.00 per person for WCT101 and S$25.00 per person for WCT 201 for both in-person and hybrid events. 

       (2)     Certified WebCenter Trainers are authorized to charge a ticket price of S$13.00 per person for Virtual WCT101 and S$13.00 per person for virtual WCT201.  

(B)    Approved Trainers: Only Certified WebCenter Trainers may conduct any part of the WebCenter Certification Trainings. 

(C)     Approved Training Content and Certification: The curriculum outlined in the company-approved materials must be used for any WebCenter Certified Trainings. The WCT 101 is a three (3) hour training. The WCT 201 is a three and a half (3.5) hour training.  Attendees are to receive certificates provided by the Certified WebCenter Trainer.

       Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person help to organize or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on Support Materials in UnFranchise.com.


SEC.  11       CERTIFIED WEBCENTER TRAINER SCHOOLS

Certified WebCenter Trainer Schools are corporate-sponsored and corporate-operated training programs conducted one to two times per year. These schools are conducted to prepare individuals to train others on Market America Internet products and services and to keep trainers current with new Internet products and services and with Market America’s Internet policies. Applications for classes are available online. Candidates for Market Singapore’s Certified WebCenter Training Schools must meet the following requirements:

(A)    Webcenter Trainer qualification: An UnFranchise Owner must meet the following requirements to become a Certified Webcenter Trainer, as well as, to renew status as a Trainer each year:

       (a)    Must earn a minimum of S$1,875 in commissions each calendar quarter one (1) or more BDCs;

       (b)    Personally sponsor one (1) UnFranchise Owner during the previous calendar year

       (c)    Purchase three (3) Annual Convention tickets and three (3) Leadership School tickets from Market Singapore

       (d)    Must achieve Convert Spending Into Earning Achiever status at least one (1) quarter per year

       (e)    Must maintain an email address and notify Market Singapore of any changes;

       (f)    Must have an active WebCenter; 

       (g)    Must have attended (or conducted) at least one (1) WCT 101 and at least one (1) WCT 201 training within one (1) year prior to Certified WebCenter Training School. Certified WebCenter Trainer’s provide dates of training conducted or of last Certified WebCenter Training School;

       (h)    There will be a fee imposed for initial qualification/requalification.

       (i)    Must have personally sold two (2) active WebCenter Products*, within one (1) year prior to Certified WebCenter Training School, a minimum of one (1) product must be new website sales from your own WebCenter. No sales can be to yourself; and

       *Eligible maWebCenters Products can include: New website sale, Design Package, SEO Package, Google Advertising, Social Media Management, Online Reputation Management, Facebook Advertising, Managed Monthly Membership, and Content Writing.

(B)    Must attend a re-certification course every two (2) years: Requirements must be met at time of application. Applications must be postmarked by the published deadline (usually two weeks before the course). Failure to do so can result in suspension or loss of Certified WebCenter Trainer status.


SEC.  12     PRODUCT TRAININGS

Product Trainings are designed to enhance UnFranchise Owner knowledge of products available through Market Singapore that were covered at the Corporate Product Symposium.

(A)    Admission Cost: Admission cost to Product Trainings are as follows:

        (1)    Field Product Specialists conducting a Product Training that is scheduled in the GMTSS online system are authorized to charge a ticket price of S$15.00 per person.     

        (2)    Attendees may not be charged for any materials used to conduct the training.

(B)    Approved Training: Product Trainings may be conducted based on the following guidelines:

        (1)    Field Product Specialists are the only approved trainers permitted to conduct the Product Training. The requirements    to be a Field Product Specialist are as follows:

                (a)     A qualified member of Market Singapore Speakers Bureau.

                (b)     Attend a Corporate Product Symposium within the last two (2) years.

                (c)     Conduct at least one (1) Product Training every quarter.

        (2)       Only materials and products covered at the Corporate Product Symposium can be covered and taught at a Product Training.

        (3)    The Product Training is a minimum of  three (3) hours.


SEC.  13       MOTIVES® TRAININGS

There are two (2) types of Motives training courses and complimentary workshops. If a Motives Certified Trainer is in good standing, the Motives Certified Trainer may conduct the following Motives Training classes:

NOTE: Only Motives Certified Trainers are authorized to charge a fee for Motives trainings and workshops.

(A)    Motives 1 to 1 Training: Trainer will give a tour of our collection as well as in depth education on how to create life-long relationships by offering customized solutions to clients. Trainer will dig deep into the importance of proper sanitation of your cosmetic kit and offer you all the tools you'll need to conduct effective and efficient Client Consultations. After mastering the 1 to 1, the Trainer move on to the leverage behind having a fun and interactive event with your clientele and even offer an action plan to set you up for success moving forward! Ticket price is S$40.00.

       (1)    Motives Marketing Workshop: This workshop is focused on providing a lively discussion on the beauty industry, paired with viable solutions you can offer as a Beauty Advisor. We'll discuss the uniqueness of our brand and how you can position yourself to evolve into a professional by leveraging the tools, education and ongoing support available to our Motives community. Ticket price is S$20.00.

       (2)    The Art of Makeup – Guided Application Workshop: This workshop is designed to help guide you – step by step – through proper technique and using products that will help keep your makeup lasting all day long and looking fresh! Ticket price is S$20.00.

(B)    Skincare 1 to 1 Training: Trainer will begin with a description of industry statistics and consumer demand. Trainer will then differentiate our brands so that you understand the uniqueness of our exclusively branded products. Attendees will have a chance to interact with one another and practice ‘Conducting a Consultation’ with questions guided by the trainer. There will be a live demonstration of how to conduct an ‘All About Skin’ event, which is a systemized, duplicatable retail event with a written guideline and included marketing/sales materials. Lastly trainer will discuss income possibilities based on building share of customer, being a product of the product and embracing the Shopping Annuity®. Ticket price is S$40.00.

       (1)    Advanced Skin Solutions Workshop: During this workshop, the trainer will recap skin types, but dig deeper into servicing clients by understanding their skin’s needs and discussing product and lifestyle options to offer as a solution. Trainer will also focus on Beauty From the Inside Out. Ticket price is S$20.00.

       (2)    Professional Self-Care Brands Workshop: During this workshop, the trainer will elaborate all the personal care brands such as Royal Spa, FIXX & DNA Miracles as well as some of the top nutritional products that offer skin health benefits. Ticket price is S$20.00.

              Only  Motives® Certified Trainers are authorized to charge a ticket price for Motives meetings which are published on the GMTSS online system.


SEC. 14    MOTIVES PROFESSIONALS: 

Market Singapore has defined two (2) levels of Motives Professionals.

(A)      Motives Certified Beauty Advisor – UnFranchise Owners must meet the following requirements in order to become a Motives Certified Beauty Advisor:

       (1)     UnFranchise Owners must have attended the following classes:

              (a)    Skincare 1 to 1 Training

                     (i)    Advanced Skin Solutions Workshop

                     (ii)    Professional Self-Care Brands Workshop

              (b)    Motives 1 to 1 Training

                     (i)    Motives Marketing Workshop

                     (ii)    The Art of Makeup – Guided Application Workshop

       (2)    Purchase all products needed to successfully host and conduct an All About Skin and It’s Your Time to Shine retail events.

       (3)    UnFranchise Owners who wish to become a Motives Certified Beauty Advisor are encouraged to utilize the Motives Welcome Guide.  

(B)     Motives Certified Trainer Initial Qualification Requirements — UnFranchise Owners must meet the following requirements in order to become a Motives Certified Trainer and submit an application to the Motives department for review:

       (1)    Must have met the requirements for a Motives® Certified Beauty Advisor. 

       (2)    Purchase all of the products needed to showcase during each respective course

              (a)    Motives 1 to 1 Training

                     (i)    The full range of current foundation shades

                     (ii)    Necessary tools and products to prep skin for makeup application

                     (iii)    A collection of top-selling and personal favorite Motives products

                     (iv)    All of the products needed to successfully host and conduct a Beauty Basics and It's Your Time to Shine retail event 

                     (v)    Any current seasonal products / palettes to showcase

                     (vi)    Marketing Materials to support the retailing / business building process (i.e. Motives Welcome Guide, Product Flyers, Consultation Guideline, Hostess Information Guide, etc.)

              (b)    Skincare 1 to 1 Training

                     (i)    Comprehensive Skincare Collections (such as Lumière de Vie Full Regimen Kit), as well as uniquely branded specialty-care products

                     (ii)    All of the products needed to successfully host and conduct an All About Skin retail Event

                     (iii)    Marketing Materials to support the retailing / business building process (i.e. Motives Welcome Guide, Product Flyers, Consultation Guideline, Hostess Information Guide, etc.)

                     (iv)    A collection of Personal Care products to showcase to the class

                     (v)    Home Shopping List and Market Singapore Catalogue to help the class understand how to convert their spending into earning and fund their Shopping Annuity® 

       (3)    Must be at least an Executive Coordinator 

       (4)    Must be earning at least a check per month, or equivalent to S$1,125.00 per quarter in commission income and

       (5)     Must be earning 800 BV per calendar quarter in beauty products

       (6)    Must be a Convert Spending Into Earning Achiever ;

       (7)    Must personally sponsor two (2) qualified UnFranchise® Owners in the previous calendar year and

       (8)    Must purchase five (5) Market Singapore® Annual Convention and Market Singapore® Leadership School tickets per year. 

(C)     Ongoing Motives Certified Trainer Requirements — Once an UnFranchise Owner becomes Motives Certified Trainer, the UnFranchise Owner must continue to meet all of the initial requirements, in addition to the following:   

       (1)    Purchase all new products launched at Market Singapore Annual Convention and Market Singapore Leadership School 

       (2)    Attend Motives Certified Trainer meeting or webinar that is organized by corporate quarterly

       (3)    Must attempt each Motives Challenge and achieve at a minimum all asterisk tasks and activities and email your paperwork to Motives Department even if you have not achieved the challenge 

       (4)    Must conduct one of each of the Motives Trainings and Workshops per quarter (through GMTSS) which include:

              (a)    Skincare 1 to 1

              (b)    Advanced Skin Solutions Workshop

              (c)    Professional Self-Care Brands Workshop

              (d)    Motives 1 to 1

              (e)    Motives Marketing Workshop

              (f)    The Art of Makeup – Guided Application

       (5)    Must conduct at least three (3) Motives Events of your choice per quarter (in accordance with the Motives Welcome Guide) such as:

              (a)    Motives Beauty Basics Event;

              (b)    Motives It’s Your Time to Shine;

              (c)    All About Skin Event

       (6)    Must attend Motives Certified Trainer meeting or webinar to learn about new programs and trainings, prior to Market Singapore Annual Convention and Leadership School.

       (7)    Recertify every two (2) years

       (8)    Support or play a role in Market Singapore’s Motives Certified Trainer team


SEC. 15      TLS TRAININGS

TLS-101 is open to the public. TLS-101 The Foundation To Live The TLS Lifestyle is a three (3) hour training session to learn the nutrition basics, science behind our TLS products and different types of menu plan that are available. TLS program is for everyone who want to live the healthy lifestyle. Business is not discussed on this day, so your guests interested in losing weight and learning more about TLS are welcome. Each participant will leave with a signed certificate of attendance. 

The TLS-201 is open to UnFranchise Owners only An UnFranchise Owner should take the TLS-101 training before taking the TLS-201 training. The TLS-201 training is a three (3) hour training which focuses on building a successful UnFranchise business with the proven MPCP in conjunction with TLS. This training will teach you how to develop Base 10-7 strong with marketing strategies and tips to coach and attract clients to build business and generate revenue. Each UnFranchise Owner that attend will leave with a commitment sheet ready to build the business and a certificate of attendance. This training along with TLS-101 is one of the requirements for UnFranchise Owners who are interested to become a Certified TLS Coach.

Only TLS trainings that are published on the GMTSS online system may charge the fee. 


SEC. 16     INITIAL TLS TRAINING CERTIFICATION REQUIREMENTS

There are three (3) different levels of TLS Weight Management Solution professionals; Each professional has different requirements that a UnFranchise Owners must meet to qualify. A TLS Coach is an UnFranchise Owner who sells TLS Weight Management Solution products and does not need to be certified. UnFranchise Owners that wish to become TLS Certified Coaches and TLS Certified Trainers must submit an application to the TLS department for review and approval. An application will be considered for approval if the following requirements are met:

(A)      TLS Certified Coach: 

       (1)    Attended TLS-101 and TLS-201training annually; 

       (2)    Purchased or sold  ten (10) individual TLS supplements or TLS kits;

       (3)    Regularly use your tlsslim.com page and send customers to it;

       (4)    Must like and follow TLS Weight Loss Solution on social media and make or comment on at least five (5) posts on TLS Facebook, Instagram or Twitter (@TLSweightloss); .

       (5)    Must share at least five (5) posts from  TLS Facebook, Instagram or Twitter page  to your personal page;

       (6)    Must have ten (10) TLS preferred customers registered to your tlsSlim.com website;

       (7)    Must submit ten (10) client results and testimonials  from any of the TLS program you run to the email address indicated on the application form ( download from back office); and 

       (8)    Must maintain or be progressively working towards 25-31% Body Fat for Woman 18-25% Body Fat for Men *Special Medical Considerations will be taken into account. We want you to be a product of the product.

(B)     Certified TLS Trainer:

       (1)     Must have met all of the Certified TLS Coach requirements;

       (2)     Must be a Senior Master Coordinator level or above; 

       (3)    Must be a Category one (1) Speaker or higher;

       (4)    Must have achieved Shopping Annuity® Master Member within the last year;

       (5)    Must have qualified as a Master UnFranchise® Owner within the last year;

       (6)    Must have retailed a minimum of S$5,400 in TLS products every year; and

       (7)    Must have attended a corporate sponsored Train the Trainers, TLS-101 and TLS-201; and

       (8)     Must have attended a Market Singapore corporate event in the last 6 months (World Conference or International Convention)

(C)     Ongoing TLS Trainer qualification requirements: In order to maintain status as a TLS Certified trainer, Trainers must remain in good standing and continue to fulfill the following:

       (1)    A  Certified TLS Trainer must conduct a minimum of one (1) TLS-101 and one (1) TLS-201 training every quarter, covering material and in accordance with Market Singapore policies:

              (a)     Certified TLS Trainers are required to teach according to the specific agendas given by the TLS Weight Management Solution Department. This includes but is not limited to the following: the TLS Weight Management Solution menu plans, how to use the Weight Management Profile to select the client’s menu plan and supplement recommendations, weekly education, how to host an online party, how to conduct a home clinic/consultation, and marketing tips for the consultant. Each UnFranchise Owner completing the TLS Weight Management Solution Training must have a satisfactory functional working knowledge of those areas. It is the responsibility of TLS Certified Trainer to adequately train each individual UnFranchise Owner who attends the TLS Weight Management Solution Training and therefore it is also their responsibility to provide the UnFranchise Owner in question with the knowledge they need to be a TLS Coach.

       (2)    Maintain Certified TLS Coach Status (must submit certified coach documentation every years).

       (3)     Attend corporate taught TLS Train the Trainer once every year (may attend more frequently for updates).  

       (4)    Qualify as a master UFO and Convert Spending Into Earning Achiever at least once per calendar year;

       (5)    Retail a minimum of S$5,400 of TLS products every year.

       (6)    Aim an active at least one Corporate TLS Business Challenge once per calendar year;

       (7)    Attend and purchase five (5) tickets to both International Convention & World Conference from the company;

       (8)    Support or play a role in your area GMTSS team/ Leadership Committee; and

       (9)    Participate in monthly TLS Trainers’ update meeting or any mandatory calls or meeting if applicable.

(D)    Miscellaneous Trainer requirements: 

       (1)    In order to conduct TLS Weight Management Solution Training Classes outside your immediate training area (most cases a 90-mile radius) you must be asked by the Local Coordinator, and submit dates to Director of Training for final approval;

       (2)    TLS Certified Trainers must submit class attendance sheets to the Market Singapore’s Product Department product@marketsingapore.com.sg within five (5) business days of the TLS-101, TLS-201, and any Specialized Corporate Approved Training classes.

       (3)    Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) report. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director, and the GMTSS Department. Please refer to the Event Financial Report Form for details and follow GMTSS guidelines for updates. All Training EFRs are uploaded on www.unfranchisetraining.com.

       (4)    Respond to questions on TLS Weight Management Solution Coach Support Facebook page

       (5)    Demonstrate living the TLS lifestyle - also be consistent with TLS branding in your social media page and has an outstanding reputation amongst your peers.

       (6)    Be a positive role model for other coaches, clients & prospects -NO negative comments from the field.
       (7)    Promote the TLS Program and no other weight management programs.

       (8)    Mentor UFO’s who express a desire to become Certified Coaches – Educate field to duplicate the system ( & to grow your own business).


SEC.  17    ADVISORY COUNCIL MEMBER RESPONSIBILITIES

As the Independent UnFranchise Owner’s corporate representative body, the Advisory Council shall ensure the Global Meeting, Training and Seminar Program is in full compliance as directed by the Vice President of Sales. 

(A)     Initial Requirements: In order to serve on the Advisory Council, an UnFranchise Owner must:

       (1)    Achieve Director or above UnFranchise Level;

       (2)    Earn a minimum of S$60,000 during the previous quarter;

       (3)    Personally sponsor three (3) UnFranchise Owners in the last calendar year;

       (4)    Undergo a review and approval by the Corporate Team; and 

       (5)    Agree to the Code of Ethics.

Market Singapore reserves the right to change, modify, or amend the requirements, qualifications, and certification rights for Council Members, at its sole discretion.  

(B)    Ongoing Requirements: In order to maintain status as an Advisory Council member, a Council Member must requalify by meeting the following requirements: 

       (1)    Purchase fifteen (15) tickets to major home country events (International Convention, World Conference for North America, Annual Convention and Leadership School for Singapore, etc.);

       (2)    Maintain an income of S$50,000 each calendar quarter;

       (3)    Personally sponsor three (3) people each calendar year;

       (4)    Attend World Conference, International Convention, Regional Convention for North America or country specific Annual Conference and Leadership School;

       (5)    Attend all Advisory Council calls (you may not miss more than two calls in a year without prior approval);

       (6)    Abide by the Code of Ethics;

       (7)    Maintain Shopping Annuity Activities (3 quarters of the year); and

       (8)    Perform required management responsibilities in their organization as required by the UnFranchise Manual and IUA&A.


SEC. 18    MARKET SINGAPORE RESPONSIBILITIES

Market Singapore shall ensure all activities and requirements are executed as set forth in Chapter 21 and/or as set forth according to each respective agreement.