If a product order form is submitted, no changes will be made by the home office unless the order was incorrectly processed by UnFranchise® Services from the submitted form.
Orders are electronically submitted to Market Singapore®. NOTE: Order form may be downloaded from UnFranchise.com for requesting a re-entry authorisation.
Online Electronic Ordering: Product can be ordered online through UnFranchise.com and paid for with the UnFranchise Owner’s own credit card using the online electronic ordering system.
Order entry instructions can be found online.
UnFranchise Owners must have a valid credit card on file with Market Singapore to use the credit card option. Even if an UnFranchise Owner’s credit card is on file for UnFranchise AutoShip purposes, he/she must also have the credit cards on file with applicable credit card information to place an order.
Self Service Ordering: Orders may be placed at the Market Singapore Distribution Centre via our Self-Service Ordering stations. All orders will be processed that day.
Preferred Customer Orders: Preferred Customers may place orders through their UnFranchise Owner directly or from their UnFranchise Owner’s company-created shopping sites (e.g. SHOP.COM website, mini websites, etc.).
Third-Party Pickups: UnFranchise Owners who are picking up another UnFranchise Owner's order may do so only if the UnFranchise Owner picking up the order has written permission from the ordering UnFranchise Owner, or the ordering UnFranchise Owner must write "pick up by: (name of UnFranchise Owner picking up the order)" in the "Ship To" box on the order form.
Pickups for First-Time Orders and Subscription Kits: If the order is a first-time order and the order includes a subscription kit, it can only be picked up by the new UnFranchise Owner on the order. Photo ID must be shown at the time of pick up.
UnFranchise Businesses Under a Company Name: To pick up products paid for by an UnFranchise Business listed under a company name, UnFranchise Owners must show a copy of the company resolution identifying the principals of the company, along with a Singapore ID card matching either one of the identified principals or the person for whom the order was placed (the filing UnFranchise Owner).
UnFranchise Businesses Under a Trust: To pick up products paid for by UnFranchise Businesses listed as a trust, UnFranchise Owner must show a copy of the trust document identifying the trustee(s), along with a Singapore ID card matching either one of the trustees or the person for whom the order was placed (the filing UnFranchise Owner).
Pickup Times: Orders may be picked up Monday through Friday, 11:30 a.m. until 7:30 p.m. and on Saturday between 10:00 a.m. until 2:00 p.m. Doors will close at the scheduled times and UnFranchise Owners will not be allowed to enter the office after the doors are closed.
All orders must be inspected prior to leaving the Singapore office. Once the pick-up list or invoice has been signed for, any discrepancies reported thereafter are invalid.
All pickup orders will have to be picked up within seven (7) calendar days of the order being placed. If the order(s) is not picked up within this timeframe, the order will be cancelled, and the UnFranchise Owner will receive a refund (less 10 percent processing fee). This includes UnFranchise AutoShip pickup orders.
All orders must be prepaid by an approved VISA or MasterCard credit card, or existing credit on account. NO CODs will be accepted. Using a credit card belonging to another individual is strictly prohibited unless that individual is a spouse or, in the case of a business-entity UnFranchise Business, a documented principal of the business entity.
Credit Cards: UnFranchise Owners may use their own approved VISA or MasterCard credit cards on file for payment. These orders will be processed on the day of receipt.
Credit On Account: Funds may be deposited with Market Singapore® and drawn upon as payment via UnFranchise® Business Account. Funds will not be automatically drawn against an account. When funds are drawn from a Market Singapore account, they are drawn from the credit account of the country indicated by the shipping address of the transaction. UnFranchise Owners may not transfer funds from their Market Singapore account into other UnFranchise Owners’ Market Singapore accounts, except specifically to clear a debit in the recipients’ account.
Order without Payment or Payment without Order Form: All orders received without acceptable form of payment enclosed will be sent back to the UnFranchise Owner unfilled. Payments without acceptable order forms will be sent back to the UnFranchise Owner.
Paying UnFranchise Owner: The paying UnFranchise Owner must complete the very top of the order form (Name and Market Singapore ID Number) to ensure proper credit/debit information is entered.
Use Of A Voucher: A Market Singapore voucher will be issued for any Market Singapore-branded product that had a BV amount credited to it (or IBV in certain situations) when the product was published as available but is discontinued at the time the order is to be filled. The UnFranchise Owner’s list of available vouchers can be found on UnFranchise.com only and is no longer mailed in paper form. This voucher may be used to purchase Market Singapore-branded products, under the following terms and conditions:
The voucher may be redeemed online at the UnFranchise Owner’s UnFranchise.com account. When placing any online product order, the opportunity to apply an available voucher is offered.
The UnFranchise Owner must redeem the voucher within 90 days of the date issued.
The voucher must be used towards one order. It can only be used by the UnFranchise Owner to whom it was issued and cannot be used toward payment for any other UnFranchise Owner’s order.
The cost of the Market Singapore product and the BV/IBV of the product on the order for which the voucher is redeemed must be greater than or equal to the amount of the voucher.
The BV/IBV amount represented by the voucher will be subtracted from the order on which the voucher is redeemed. For example, an UnFranchise Owner receives a voucher for a product that is worth 50 BV. The UnFranchise Owner redeems the voucher on a subsequent order that includes available product worth a total of 80 BV. On that subsequent order, the total BV amount would only be 30 BV because 50 BV was already credited on the order for which the voucher was issued.
The dollar amount on the voucher has already been paid by the UnFranchise Owner on the order for which the voucher was issued. This dollar amount will be credited to the order on which the voucher is redeemed. For example, an UnFranchise Owner receives a voucher for a product that has an UnFranchise Cost of S$37.50. The UnFranchise Owner redeems the voucher on a subsequent order that normally would have a total UnFranchise Cost of S$87.50. On that subsequent order, the UnFranchise Owner would only be charged based on a total UnFranchise Cost of S$50.00.
Shipping cost, administrative fees, and sales tax (if applicable) were applied on the original order, including for the unavailable product. The voucher amount will include only the UnFranchise Cost of the unavailable product. Administrative fees and sales tax charged for the original product will be applied to the UnFranchise Owner’s Credit on Account and, in the event the shipping charges for the original order exceeded the actual shipping charge when the unavailable product was deleted, the difference will be included in the Credit on Account. For the redeemed order, all shipping cost, administrative fees, and sales tax (if applicable) will be charged based on the UnFranchise Cost of the entire order on which the voucher is redeemed, including the item for which the voucher is being redeemed. Then, the UnFranchise Owner may apply a voucher to the new order, for product only.
Vouchers may not be applied to cover shipping costs, administrative fees or sales tax.
Any voucher not redeemed within 90 days of issue will be rendered nonredeemable and without monetary value.
eNets: UnFranchise Owners may use eNETS payment method for online order, using and logging in their own internet banking.
Credit Card UnFranchise AutoShip Orders: For the UnFranchise AutoShip Credit Card Program, Market Singapore will put the UnFranchise Owner’s order through twice if necessary (once each consecutive business day). If the card is denied the second time, that month’s order will be cancelled and a courtesy letter will automatically be sent to the UnFranchise Owner as notification of order cancellation. If a credit card UnFranchise AutoShip order is cancelled due to a decline, an order with payment may need to be submitted before the UnFranchise Owner’s Q-date. If the credit card declines so that the monthly order is cancelled two consecutive months, the overall UnFranchise AutoShip order is also cancelled, and the UnFranchise Owner must submit a new UnFranchise AutoShip Form or resubmit a request for UnFranchise AutoShip online to reinstate the UnFranchise AutoShip Program.
It is highly recommended that UnFranchise AutoShip Authorization Forms be set up for processing two Tuesdays prior to the UnFranchise Owner’s Qualification Date (Q-date). This scenario will better facilitate notification to the UnFranchise Owner in the event there is unavailable credit, thus enabling the UnFranchise Owner to satisfy the Monthly Accrual Option and/or minimum Personal Business Volume requirements.
It is the UnFranchise Owner’s responsibility to make sure credit is available.
Only one credit card may be kept on file and used as specified on the UnFranchise® AutoShip Program order form.
It is the UnFranchise Owner’s responsibility to ensure that Market Singapore® is notified of new credit card expiration dates on credit cards used for orders. Even though there may be available credit, the card could be denied due to an incorrect expiration date. The result is the same as a denial.
UnFranchise Owners on UnFranchise AutoShip who need to change their credit card number or expiration date may fax or mail information with the UnFranchise Owner’s signature to UnFranchise Services. This only applies to changing credit card information. For most other types of changes, Market Singapore requires a new completed UnFranchise AutoShip Form. UnFranchise Owners may also make these changes online at UnFranchise.com.
A Sales Representative may enroll in the UnFranchise AutoShip Program using a credit card. However, the week and month to start the order must be indicated on the UnFranchise AutoShip Form because the company does not have a Q-date for a Sales Representative.
Independent UnFranchise Owner Credit Card Order: Market Singapore will process the UnFranchise Owner’s order through twice if necessary (once each consecutive business day). If credit card is denied the second time, the order will be cancelled and a courtesy letter will automatically be sent to the UnFranchise Owner as notification of order cancellation. If a credit card is denied on Friday and accepted on the second attempt, Business Volume will be credited for Monday of the following week, or the week the credit card was accepted.
UnFranchise Owners may have up to four of their own credit cards on file for use. To add their own additional credit cards, or change current credit card information for use, the UnFranchise Owner must mail the new numbers on a signed Credit Card Agreement and note that it is only for credit card number changes.
If the UnFranchise Owner requests to use a credit card that is not on file at the time the order is placed, the order will not be processed.
It is the UnFranchise Owner’s responsibility to ensure that Market Singapore is notified of new expiration dates. Even though there may be available credit, the card could be denied due to an incorrect expiration date. The result is the same as a denial.
UnFranchise Owners must designate on each order which credit card they want to use. If no credit card is indicated, or if the UnFranchise Owner only writes “Use Credit Card on File,” Market Singapore will attempt to charge the first card that is on file in the computer database. If the card declines on the first attempt, Market Singapore will attempt the same card on the second attempt. In the event of a decline, Market Singapore will not try additional credit cards that may be on file to attempt to process the order.
Chargebacks/Disputes: UnFranchise Owners seeking a refund for products purchased from Market Singapore must abide by the Buyback Guarantee and the Return Merchandise Policy. UnFranchise Owners seeking a refund must contact their upline Certified Executive Coordinator first, and subsequently Market Singapore if necessary, as specified in the Return Merchandise Policy, before attempting a credit card chargeback for products purchased from Market Singapore.
UnFranchise Owner Liability: Market Singapore reserves the right to revoke all credit card privileges (including the credit card option of UnFranchise AutoShip) of UnFranchise Owners who request a chargeback from their bank or credit card company.
Executive Coordinator Liability: Consistent with the Buyback Guarantee and Return Merchandise Policy, for any credit card chargeback made by UnFranchise Owners, Market Singapore reserves the right to recover that dollar amount from the upline Certified Executive Coordinator(s) by the implementation of the Commission Reversal Process.
If an UnFranchise Owner orders a product that is unavailable at the time the order is processed, the packing slip returned with the other products in that UnFranchise Owner’s order will be marked “BO” (back order). When an item is back-ordered, the computer will search daily for all invoices containing back orders. As the back-ordered item becomes available, back orders will be processed and shipped automatically.
UnFranchise Owners have a Market Singapore account for each country in which they are authorized to do business. UnFranchise Owners are allowed to use credits on these accounts only for transactions for the country indicated on the specific account; for example, if an UnFranchise Owner has a credit on his/her Market Singapore Canadian account, then that credit may be used only for a transaction that will be shipped to Canada and/or credited as a Canadian transaction requiring Canadian dollars.
Account Information: Credits and debits are displayed on the packing slips that UnFranchise Owners receive with shipments. The amount listed on a particular packing slip is the overall credit or debit on the UnFranchise Owner’s Market Singapore account at the conclusion of that particular transaction. If subsequent transactions take place, which affect the UnFranchise Owner’s Market Singapore account, the credit or debit amount will, of course, change.
Credit On Account:
UnFranchise® Owners may not transfer funds from their Market Singapore® account into other UnFranchise Owners’ Market Singapore accounts, except specifically to clear a debit in the recipients’ account
UnFranchise Owners may not deposit funds into other UnFranchise Owners’ Market Singapore accounts, except specifically to clear a debit in the recipients’ account.
All requests to add credit to Market Singapore accounts must be submitted on a Product Order Form.
All requests to receive a refund of funds on an UnFranchise Owner’s credit account should be submitted via UnFranchise Business Account.
UnFranchise Owners may not transfer their own funds between Market Singapore accounts, i.e. from one's Market Singapore U.S. account to one's Market Singapore Canadian account, etc.
Credit on account is interest-free.
The Market Singapore UnFranchise AutoShip Program allows UnFranchise Owners to place a standing order assigned to their BDC-001 to meet monthly BV and, if applicable, IBV requirements and to assign excess/overflow BV/IBV in accordance with placement policies. By setting up UnFranchise AutoShip online at UnFranchise.com or submission of a paper UnFranchise AutoShip Authorization and the execution of the method of payment, this program will automatically order and ship the selected products each and every month. UnFranchise Owners may choose VISA or MasterCard as the method of payment. UnFranchise Owners should not attach any funds (cheque or money orders) to their paper UnFranchise AutoShip Authorization form.
Automatically Assigned Monthly AutoShip Date: When an UnFranchise Owner elects the UnFranchise AutoShip, the system will automatically determine the date of the monthly UnFranchise AutoShip transaction to occur 17 days prior to the respective UnFranchise Owner’s monthly Q-Date, to ensure processing timely to meet compensation plan requirements. The monthly draw against the selected method of payment will commence on the assigned draft date and product shipment will follow applicable shipping processes.
New UnFranchise Owner Enrolling in UnFranchise AutoShip: A new UnFranchise Owner’s first UnFranchise AutoShip transaction will be calculated to occur 17 days prior to the end of the UnFranchise AutoShip enrollee’s first quarter, as the new UnFranchise Owner has a grace period for monthly requirements.
Existing UnFranchise Owner Enrolling in UnFranchise AutoShip Program: The monthly UnFranchise AutoShip start date will be calculated for existing UnFranchise Owners to occur 17 days prior to the next monthly Q-Date.
Sales Representatives and UnFranchise Owners Not Yet Qualified: The Start Date is used to determine the AutoShip triggering for these business owners; the system will calculate the UnFranchise AutoShip transaction monthly, 17 days prior to the Start Date.
Accrual Protection: Selection of the Accrual Protection option will ensure that UnFranchise Owners who earn commissions within the first 90 days of their start date will have UnFranchise AutoShip start early to meet accrual requirements, while any UnFranchise Owner whose monthly volume requirements increase to qualify for Monthly Accrual will automatically see the UnFranchise AutoShip order multiplied to cover the difference. This option also protects the UnFranchise Owners where there is change in product price or availability to ensure AutoShip order adjustment to meet volume requirements.
Use Of Credit Card: Primary and Secondary Credit Cards may be kept on file for UnFranchise AutoShip Orders.
Primary Credit Cards: Market Singapore will attempt to charge the Primary Credit Card for UnFranchise AutoShip Orders. If the Primary Credit Card is declined on the first attempt for an authorized reason, Market Singapore will attempt to charge the Primary Credit Card again the following business day. If the initial decline of the Primary Credit Card is for an unauthorized reason, Market Singapore will not charge the Primary Credit Card a second time and will instead attempt to charge the Secondary Credit Card the following business day. If there is no Secondary Credit Card on file, the UnFranchise Owner’s order will be cancelled on the first unauthorized decline and a courtesy notice of order cancellation will be sent to the UnFranchise Owner.
If the Primary Credit Card is declined twice, Market Singapore will charge the Secondary Credit Card. If no Secondary Credit Card is on file, that month’s order will be cancelled and a courtesy notice of order cancellation will be sent to the UnFranchise Owner. If an UnFranchise AutoShip order is cancelled due to a credit card decline, an order with payment may need to be submitted before the UnFranchise Owner’s Q-date. If an UnFranchise Owner’s monthly order is cancelled due to credit card declines for two consecutive months, the UnFranchise Owner’s overall UnFranchise AutoShip will also be cancelled, and the UnFranchise Owner must submit a new UnFranchise AutoShip Form or resubmit a request for UnFranchise AutoShip online to reinstate the UnFranchise AutoShip Program.
Secondary Credit Cards: Market Singapore will attempt to charge the Secondary Credit Card as described above. Market Singapore will only attempt to charge the Secondary Credit Card once. If the Secondary Credit Card is declined, that month’s order will be cancelled and a courtesy notice of order cancellation will be sent to the UnFranchise Owner. If a credit card UnFranchise® AutoShip order is cancelled due to a credit card decline, an order with payment may need to be submitted before the UnFranchise Owner’s Q-Date. If an UnFranchise Owner’s monthly order is cancelled, and the UnFranchise Owner must submit a new UnFranchise AutoShip Form or resubmit a request for UnFranchise AutoShip online to reinstate the UnFranchise AutoShip Programme.
It is the UnFranchise Owner’s responsibility to make sure credit is available.
It is the UnFranchise Owner’s responsibility to ensure that Market Singapore® is notified of new credit card expiration dates on credit cards used for orders. Even though there may be available credit, the card could be denied due to an incorrect expiration date. The result is the same as a denial.
UnFranchise Owners on UnFranchise AutoShip who need to change their credit card number or expiration date may do so online through their UnFranchise Business Account, fax or by mailing the information with the UnFranchise Owner’s signature to UnFranchise Services. For most other types of changes, Market Singapore requires a new completed UnFranchise AutoShip Form. UnFranchise Owners may also make these changes online through UnFranchise.com.
Other Credit Card/Account Holders: All UnFranchise AutoShip orders must be paid for by the UnFranchise Owner whose name appears on the UnFranchise AutoShip Authorization and Order Form using his/her own credit card or checking account on file. The only exceptions are if the credit card/bank account owner is a spouse or, in the case of a business-entity UnFranchise Business, a documented principal of the business entity. In such cases, the UnFranchise AutoShip Authorization and Order Form must be signed by both individuals and must be accompanied by a notarized letter from the owner of the credit card or bank account authorizing its use. Non-compliance will result in the UnFranchise AutoShip order not processing.
UnFranchise Owners Cancelling Their UnFranchise AutoShip: UnFranchise Owners may cancel their UnFranchise AutoShip standing order at any time by providing Market Singapore 30 days written and signed notice. This does not affect termination of UnFranchise Business. If UnFranchise Owners are terminating their UnFranchise Business, they should indicate such termination in writing in addition to the cancellation of UnFranchise Business. Note: If UnFranchise Owners have both BV and IBV items on their UnFranchise AutoShip, then a cancellation of UnFranchise AutoShip would result in the cancellation of the entire UnFranchise AutoShip, including both BV and IBV items.
Market Singapore Cancelling UnFranchise AutoShip: The return of an UnFranchise Owner’s UnFranchise AutoShip orders can result in the cancellation of his/her UnFranchise AutoShip.
One Return: When Market Singapore receives a returned UnFranchise AutoShip order, UnFranchise Owners have 30 days from the date of Market Singapore’s receiving the product back to request that it be reshipped. Market Singapore reserves the right to immediately cancel an UnFranchise Owner’s UnFranchise AutoShip if the UnFranchise Owner has not requested that the order be reshipped within the 30 days from the date of Market Singapore’s receiving the product back. If the UnFranchise AutoShip order is cancelled for this reason, UnFranchise Owners must submit a new UnFranchise AutoShip Form to reinstate UnFranchise AutoShip.
Two Returns: Market Singapore reserves the right to cancel immediately an UnFranchise Owner’s UnFranchise AutoShip upon receipt of two or more UnFranchise AutoShip orders returned to Market Singapore for any reason. If the UnFranchise AutoShip order is cancelled for this reason, UnFranchise Owners must submit a new UnFranchise AutoShip Form to reinstate UnFranchise AutoShip.
Changing Products: UnFranchise Owners may change the products on the standing order provided Market Singapore is given 30-days’ notice on an original UnFranchise AutoShip Authorization Form, or UnFranchise Owners may change products online (online changes to product on an UnFranchise AutoShip order must be submitted by the Friday of the week prior to the next draft week). NOTE: Although UnFranchise Owners may periodically change the products on their UnFranchise AutoShip order, the Program is not designed for UnFranchise Owners to change products every month or two. This defeats the purpose of the Program automatically pulling each month without UnFranchise Owners having to send in more paperwork or keep up with multiple changes. If UnFranchise Owners plan to change products every month or so, they may be better off submitting manual orders each month to satisfy the Monthly Accrual Option and/or the IBV Monthly Accrual Option.
UnFranchise AutoShip Pickup Orders: If you select to pick up your UnFranchise AutoShip order, you must pick up your order within seven calendar days from the date of the order. If you do not pick up your order within the seven-day time frame, your UnFranchise AutoShip order will be cancelled and you will receive a refund (less 10 percent processing fee). This may also have a negative effect on your account.
It will be the UnFranchise Owner’s responsibility to ensure all requirements are met. Market Singapore will not be liable for orders not picked up within the seven-day time frame.
If you have selected to pick up your UnFranchise AutoShip order and fail to pick up your order for two consecutive months, your UnFranchise AutoShip draft order will be cancelled.
UnFranchise AutoShip Order pickup day will be the third business day of the UnFranchise AutoShip Order pull week.
UnFranchise AutoShip Ship Destination: Standing UnFranchise AutoShip orders will ship only to a designated address in Singapore.
The Market Singapore® Preferred Customer AutoShip Program allows Preferred Customers to place a standing order. This program will automatically order and ship the selected product each designated time period. The Preferred Customer may choose between VISA and MasterCard as the method of payment. Preferred Customers should not attach cash to their Preferred Customer AutoShip Form.
Selecting Draft Week: Preferred Customers should declare the first, second, third or fourth Tuesday of a month they wish for the draw against the selected method of payment. Time periods from which to choose are every month, every second month, every third month and every fourth month.
Setup Time: The standing order must be received 30 days prior to the Tuesday the Preferred Customer has chosen for the program to begin.
Preferred Customer AutoShip Cancellation: Preferred Customers may cancel their AutoShip standing order at any time by providing Market Singapore 30-days written and signed notice.
Changing Order: Preferred Customers may change the products on the standing order online.
Sufficient Funds/Credit Availability: It is the Preferred Customer’s responsibility to ensure credit is available and accurate expiration dates for the credit card are on file with Market Singapore.
All Personal Business Volume (PBV) and/or Personal Internet Business Volume (PIBV) must be assigned either to the purchasing UnFranchise® Owner’s own personal BDC(s) (including re-entry BDCs) or to the original BDC(s) (not including re-entry BDCs or the 001 BDC with the exception of those who established their business with single BDC entry) of one of their personally sponsored UnFranchise Owners who is eligible for such assignment as provided in this Section. UnFranchise Owners may only designate one personally sponsored UnFranchise Owner to assign volume to per quarter.
An UnFranchise Owner may assign PBV and/or PIBV to the original BDCs (not including the 001 BDC) to those UnFranchise Owners that are not a designated placement, if they are within 90 days of their start date, Personally Sponsored, Qualified, Active and have registered for UnFranchise AutoShip.
Product Orders: Orders must be paid for by the UnFranchise Owner purchasing the product. The assignment of BV/IBV for UnFranchise AutoShip orders follows standard placement guidelines as provided in this Chapter. The option for assignment of excess/overflow BV/IBV is offered at sign-up for the UnFranchise AutoShip Programme and may be changed when desired.
Sale Of Product To UnFranchise Owners: An UnFranchise Owner may sell product to another UnFranchise Owner. However, the purchasing UnFranchise Owner must make the payment to Market Singapore. The order shall be assigned to the purchasing UnFranchise Owner’s BDC(s), and the product must be shipped to the selling UnFranchise Owner.
Sale Of Product To Sales Representatives: Sales Representatives may purchase products from UnFranchise Owners. UnFranchise Owners may purchase product with those monies assigning Business Volume (BV) and/or Internet Business Volume (IBV) at their discretion according to standard placement guidelines as provided in this chapter.
Assignment of BV/IBV for UnFranchise AutoShip Orders: The assignment of BV/IBV for UnFranchise AutoShip orders follows standard placement guidelines as provided in this Chapter. The option for assignment of excess/overflow BV/IBV is offered at sign-up for the UnFranchise AutoShip Programme and may be changed when desired.
Incomplete BV and/or IBV Assignment Guidelines:
Incomplete BDC Information: If the BV/IBV assignment on a product order form is incomplete as to which BDC(s) to assign the BV/IBV, then the BV/IBV will be placed in the BDC-001 of either the indicated UnFranchise Owner or the UnFranchise Owner for whom the order was placed (the filing UnFranchise Owner).
Incomplete BV/IBV Amount Information: If the BV/IBV assignment on a product order form is incomplete as to the amounts of BV/IBV to be assigned to multiple BDCs, then any BV/IBV amounts, which can be definitively assigned, will be assigned as requested, and the remaining BV/IBV amount in dispute will be assigned among the remaining BDCs as the BV/IBV amount permits.
Normal Sequence of BV/IBV Assignment: BV/IBV will be assigned according to the normal sequence of BV/IBV assignment on the product order form, in order starting from box No. 1 and ending with box No. 5, regardless of whether it is a first-time order. If the BV/IBV amount information is incomplete for any step in the normal sequence of BV/IBV assignment on the order form, then Data Processing will skip to the next step in the normal sequence, until all BV/IBV amounts that can be definitively assigned are assigned. Then Data Processing will go back through the normal sequence of BV/IBV assignment to any boxes that are not resolved and assign any remaining BV. The only exception to this is for first-time orders on which Box No. 2 is indicated (see below).
Box No. 2 – First-Time Order: If any part of box No. 2 is indicated on the filing UnFranchise Owner’s first-time order, the normal sequence of BV assignment for box No. 2 is as follows:
200 BV, BDC-001
50 BV, BDC-002
50 BV, BDC-003
Any additional amount requested for BDC-002
Any additional amount requested for BDC-003
If there is a request for BV to be assigned elsewhere, then it will be assigned only after the sequence for box No. 2 is completed.
If there is no other BV indicated to be assigned elsewhere and there is an overage of BV after completing all five steps for Box No. 2 indicated above, then all additional BV will be assigned to BDC-003.
Box No. 2 – Non-First-Time Orders: If any part of box No. 2 is indicated on any order after the filing UnFranchise® Owner’s first-time order, the normal sequence of BV assignment for box No. 2 is as follows:
Any amount requested for BDC-002
Any amount requested for BDC-003
If there is a request for BV to be assigned elsewhere, then it will be assigned only after the sequence for box No. 2 is completed.
If there is no other BV indicated to be assigned elsewhere and there is an overage of BV after completing both steps for Box No. 2 indicated above, then all additional BV will be assigned to BDC-003.
Box No. 3 – Re-Entries: If any part of Box No. 3 is indicated, then any BV indicated will be assigned as available to the filing UnFranchise Owner.
Note: All re-entries must be dropped off or mailed to Market Singapore® for processing.
If the re-entry request is valid, then the BV will be assigned to the re-entry BDC
If the re-entry request is invalid, then the BV will be assigned to the filing UnFranchise Owner’s BDC-001
BV Overage: If there is more BV on the order than the UnFranchise Owner has indicated, the remaining BV will be assigned to the last BDC in the Data Processing placement sequence for that particular order.
Splitting BV Evenly: The only time BV will be split evenly among multiple BDCs indicated will be when no BV amounts are indicated for any of the remaining BDCs, so that Data Processing can in no way determine the intended amounts to be assigned to those remaining BDCs.
Eligibility of Designated Personally Sponsored UnFranchise Owners for Assignment of BV/IBV: : An UnFranchise Owner may assign BV/IBV to the 002 or 003 BDCs of one designated personally sponsored Qualified UnFranchise Owners per quarter who has (1) exercised the Monthly Accrual Option by ordering UFMS and placing the requisite PBV, as the paying ID, into their BDC-001 (UFO-50BV; C-100BV; EC and above-150BV), by the end of their previous Q-month and (2) registered a standing monthly UnFranchise AutoShip order with T, N or W status).
NOTE: Volume assignment is not available to the BDCs of personally sponsored HP1 UnFranchise Owners, Non-Profit Organizations, WebCenter Pro Affiliates, or Sales Representatives.
Eligibility of New Personally Sponsored UnFranchise Owners for Assignment of BV/IBV: A New Personally Sponsored UnFranchise Owner is one that is within 90 days of their start date. An UnFranchise Owner may assign BV/IBV to the 002 or 003 BDCs of their New Personally Sponsored UnFranchise Owners who are Qualified, Active and have registered a standing monthly UnFranchise AutoShip order with T, N, or W status.
Note: Volume assignment is not available to the BDCs of personally sponsored HP1 UnFranchise Owners, Non-Profit Organizations, WebCenter Pro Affiliates, or Sales Representatives.
UnFranchise Owners Not Personally Sponsored: Business Volume attempted to be assigned to BDCs of UnFranchise Owners not sponsored by the purchasing UnFranchise Owner will result in the BV being assigned to the paying UnFranchise Owner’s BDC-001. UnFranchise Owners, who do not have sponsorship rights due to Same Household, etc., may not have BV assigned to their personal BDC(s) by other UnFranchise Owners, including the UnFranchise Owner who originally sponsored them into the business. If such UnFranchise Owners regain sponsorship rights, then their sponsor would again be allowed to assign Personal Business Volume to the personally sponsored UnFranchise Owner’s original BDC(s) (not including re-entry BDCs), provided the sponsored UnFranchise Owner is actively enrolled in UnFranchise AutoShip (see below).
Personally Sponsored UnFranchise Owners’ Re-Entry BDCs: Business Volume (BV) and/or Internet Business Volume (IBV) attempted to be assigned to re-entry BDCs of personally sponsored UnFranchise Owners will result in the BV and/or IBV being assigned to the UnFranchise Owner placing the volume’s own BDC-001.
BV and/or IBV Assignment Deadlines: For assigned Business Volume to count for a given week ending Friday, the following deadlines apply:
Online orders from customer facing sites (SG.SHOP.COM, SHOPGLOBAL.COM, sg.isotonix.com, sg.motivecosmetics.com, sg.getlayered.com, sg.lumieredevie.com, sg.tlsSlim.com, etc.) placed by registered Preferred Customers by 11:59 PM on Friday will count towards the current period if the UFO has a current UFMS Subscription. If the UFO does not have a current UFMS Subscription order placed by 4:59 PM will count towards the current period.
Electronic orders by UnFranchise Management System (UFMS) members must be received by 11:59 p.m.
Electronic orders by non-UFMS members must be received by 4:59 p.m.
NOTE: If Market Singapore determines that the UFMS Ordering Services is not functioning correctly from corporate office for an unacceptable amount of time, UFMS members have until 1:59 p.m. on Saturday to fax orders using an approved and registered credit card or credit on account as the method of payment. The UFMS member must print clearly at the top of the order form “UFMS Problem – please consider for week ending xx/xx/xx.” No other orders will be accepted.
NOTE: The determination to extend the normal ordering deadline is at the discretion of Market Singapore. If Market Singapore determines that there was not enough downtime to warrant an extension past the 11:59 p.m. deadline for Online Electronic Ordering, then any orders received by Market Singapore after 11:59 p.m. will be credited for the following week.